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New support ticket
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Knowledge base
General
Getting Started
7
What is KlubFunder.com?
How can we register our club to Klubfunder?
How much does it cost?
How can we collect payments online?
Can we collect weekly/monthly recurring payments from our members?
View all 7
Features Available
9
Member Registration
Lotto
Online Ticket Sales
Fundraising Games
Klub Shop
View all 9
Linking a Payment Provider
21
Why do I need a payment provider?
What Payment Providers can I use?
Why clubs use Stripe?
What are the benefits of Stripe?
How do I setup a Stripe Account
View all 21
Payment Plans on Klubfunder
1
Check out our plans here.
User FAQ's
6
How do I cancel my recurring payment?
How do I update my card details for my recurring subscription?
How can I see how many credits I have left on my lotto account?
I can't sign into my account
When we do lotto results get posted?
View all 6
Fundraising Games
General
8
What fundraising competitions can I run for my club?
How many competitions can I run at once?
How many people can enter the competition at one time?
How much effort is required on my part to administer the competition?
How will using KlubFunder save me time?
View all 8
Last Man Standing FAQ
12
What is Last Man Standing?
How do we set up a Last Man Standing competition?
What does it cost to run a LMS fundraiser ?
How can we collect the entry fee for our LMS competition?
How do you play the game?
View all 12
Score Predictor FAQ
7
How do you play the game?
What is Score Predictor?
How do I set up score predictor on Klubfunder
What are the rules?
How will using KlubFunder save me time?
View all 7
Custom Predictor FAQ
8
How do you set up a Custom SCORE Predictor competition?
What does it cost to run a Custom Predictor?
What is Custom Predictor?
What are the rules? SCORE Format
How do players make their score prediction?
View all 8
Sweepstake / Take Your Pick FAQ
3
What is Take Your Pick Fundraiser?
How do we set up a Take Your Pick fundraiser
How do we set up a Sweepstake
Bonus Ball FAQ
2
What is the Bonus Ball fundraiser?
How do we set up a Bonus Ball fundraiser?
Golf Predictor
4
How to Run a Golf Predictor Game
What Are The Rules Of Golf Predictor
How To Play Golf Predictor
How Much Does It Cost To Run A Golf Predictor
Lotto Ticket Sales
Klub Administrator
18
How to set-up online lotto ticket sales!
What are the costs for the online lotto?
Will this affect the way our lotto currently works?
Where do we view/check the online entries for the current draw?
How to post your club lotto draw results after each draw
View all 18
Klub Member
3
Can I play on behalf of Family / Friends?
How can I purchase a ticket?
How to view payment history and credits for Lotto.
Ticket Sales - General
FAQ
14
What is tickets sales
Benefits to your klub
How much does it cost the club to sell tickets online?
How do we set up online ticket sales?
Can we create discounts for multi ticket sales?
View all 14
Resource Booker
Klub Administrator
6
How to Create and Add a Resource
How to view reports in Resource Booker
How to Book a Resource from Admin View
How to Set Up Intervals in Resource Booker
How to Share a Read Only Copy of Available Resources to Members
View all 6
Klub Shop
FAQ
13
What are the benefits of selling club gear and merchandise online?
How much will it cost us?
How do we set up a klub shop?
How do we add our products online?
Can we upload photos of our shop items?
View all 13
Member Registration
FAQ
15
Is your club interested in bringing your members registration online?
How can we set up online member registration for our club?
How can we change the price of our membership products?
What are the benefits of taking member registration online?
How easy is it for the members to complete their registration online?
View all 15
Teams
3
How can I setup and manage the Teams List
The Different Ways To Manage / Reset Your Teams At The Start Of The Season
How To Bulk Update Players From One Team To Another
Event Registration
FAQ
10
What are the advantages of taking event registrations online?
How much will it cost us?
How do I set up my event online?
What information can I collect for my event?
How do people find my registration page?
View all 10
Testimonials
Testimonials
2
Larne Athletic Club
Feedback from our clubs
Collect Monthly Instalments
FAQ
11
Take payments through instalments
Why clubs use Stripe?
Benefits of Stripe
Does the club need to create an account with Stripe?
Do our members have to create an account with Stripe?
View all 11
General Payments
FAQ's
4
How can a donation/payment be made?
How does a club create a unique ‘Payment Type’?
How can we see who has made a general payment/donation?
Can we capture if a person wants to authorise gift aid?
Training Fee's / Klub Due's
Training Fees
3
How can we see who is paying their training fees?
How do we set up training fees?
How to pay Training Fees from club member view
Support Local / Member Rewards
FAQs
2
What is the Support Local / Member Rewards feature
How to set up Support Local/ Member Rewards?
Fundraising Ideas For Clubs
List of Fundraising Ideas
8
50/50 Draw
Raffling A Prize By Selling Tickets
Selling Tickets For A Lotto Syndicate
Run A Last Man Standing
Sell Teamwear / Products To Memebers
View all 8
KlubApp - Overview
Klub Administrator
2
What is the KlubApp?
How do I set up my Klub with the KlubApp?
Klub Member
5
How do I download and install the KlubApp?
What email address do I use to login to the KlubApp?
I can't remember my login details to the KlubApp. Can you help?
How do I deactivate the App if I no longer require the services?
How do I change my default klub?
KlubApp - Notifications
Klub Administrator
10
What does our club need to do to start sending notifications?
What is the difference between a Basic notification and a 2-Way notification?
How do I send a basic notification via the KlubApp?
How do I send a 2-Way Notification via the KlubApp?
How can I check who has responsed to my notification?
View all 10
Klub Member
4
Can I select what type of notifications I would like to receive?
Can I receive notifications from more the one club?
What do I need to do to receive notifications from more than one club?
Can I switch off notifications?
KlubApp - Chat Channels
Klub Administrator
3
How can I set up chat channels in the KlubApp
How to set up chat channels on the Klubfunder platform
How to Send Email Notification To Users In Website
KlubApp - Survey Feature
General
1
How do I create a Survey?
KlubApp - Teams & Session Tracker
Klub Administrator
7
What is the Attendance Tracker Feature
How To Set Up Player Development
How to Update Player Development As an Admin
How To Create a Training or Game Session in KlubApp
How To Record Attendance For Game and Training Sessions
View all 7
Klub Members
2
How can I get access to my Team(s) as a coach?
How To View Player Development as a club member
Volunteer Klub - Volunteer Management
Klub Administrator
10
How can I add and store Volunteer details
How can I store Volunteer Vetting details
How to Create a Checklist for Volunteers
How to add and store Documents & Certification details for volunteers
What are the costs?
View all 10
Klub Member
1
How do I notify the klub about the areas I am prepared to help out in?
Enhancements
Club Shop
3
Selling Product Packs on your online shop!
Making the most of advanced shop reports!
Cloning Products will enable you to add similar sized items quicker!
KlubApp
0
Lotto
1
Identify online lotto winners using the KlubApp
KPOS
KPOS
8
How to add Items to Kpos
What is Kpos
How to Make a Contactless Payment with Sum-Up card reader
Linking the clubs SumUp account via the KlubApp
Linking the clubs SumUp account via website
View all 8
Community forums
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