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Knowledge base
General
Getting Started With Klubfunder
7
What is KlubFunder
How can we register our club to Klubfunder?
How much does it cost?
How can we collect payments online?
How can KlubFunder help our club raise additional funds online?
View all 7
Features Available
9
Member Registration
Lotto
Online Ticket Sales
Fundraising Games
Klub Shop
View all 9
List of Fundraising Ideas
8
50/50 Draw
Raffling A Prize By Selling Tickets
Selling Tickets For A Lotto Syndicate
Run A Last Man Standing
Sell Teamwear / Products To Memebers
View all 8
Overview Of Payment Plans On Klubfunder
1
Check out our plans here.
User FAQ's
6
How do I cancel my recurring payment?
How do I update my card details for my recurring subscription?
How can I see how many credits I have left on my lotto account?
I can't sign into my account
When we do lotto results get posted?
View all 6
Getting Started With Klubfunder Help Videos
1
Getting Started Using Klubfunder Help Videos
Club Member / Public User Help
Getting Started As A Club Member
8
What is a Klubfunder Member?
How do I download and install the KlubApp?
What email address do I use to login to the KlubApp?
I can't remember my login details to the KlubApp. Can you help?
How do I deactivate the App if I no longer require the services?
View all 8
Members - Using Klub Lotto
3
Can I play on behalf of Family / Friends?
How can I purchase a ticket?
How to view payment history and credits for Lotto.
Members - Using Event/Match Ticket Sales (Dev)
0
Members - Booking Club Resources (Dev)
0
Members - Using the Club Shop (dev)
0
Members - Registration FAQ`s (dev)
0
Members - Event Registration FAQ`s (Dev)
0
Members - Payment Related FAQ`s (dev)
1
Is there an option to update card details or cancel a subscription payment plans?
Members - Fundraisng Games FAQ`s (Dev)
0
Members - Support Local & Member Rewards FAQ`s (Dev)
0
Members - Teams and Session Tracking
3
How can I get access to my Team(s) as a coach?
How To View Player Development as a club member
How to pay Training Fees from club member view
Members - How Do I Volunteer as a Club Member
1
How do I notify the klub about the areas I am prepared to help out in?
Members - Communications FAQ`s (dev)
4
Can I select what type of notifications I would like to receive?
Can I receive notifications from more the one club?
What do I need to do to receive notifications from more than one club?
Can I switch off notifications?
Fundraising Games
Getting Started With Fundraising Games (Club Admin)
9
What Are Fund Rasing Games?
What fundraising competitions can I run for my club?
How will using KlubFunder save me time?
How much effort is required on my part to administer the competition?
How many competitions can I run at once?
View all 9
Last Man Standing FAQ`s
12
What is Last Man Standing?
How do we set up a Last Man Standing competition?
What does it cost to run a LMS fundraiser ?
How can we collect the entry fee for our LMS competition?
How do you play the game?
View all 12
Score Predictor FAQ`s
7
What is Score Predictor?
How do you play the game?
How do I set up score predictor on Klubfunder
What are the rules?
How will using KlubFunder save me time?
View all 7
Custom Predictor FAQ`s
8
What is Custom Predictor?
How do you set up a Custom SCORE Predictor competition?
What does it cost to run a Custom Predictor?
What are the rules? SCORE Format
How do players make their score prediction?
View all 8
Sweepstake / Take Your Pick FAQ`s
4
What is Take Your Pick Fundraiser?
How do we set up a Take Your Pick fundraiser
What are the rules?
How do we set up a Sweepstake
Bonus Ball FAQ`s
2
What is the Bonus Ball fundraiser?
How do we set up a Bonus Ball fundraiser?
Golf Predictor FAQ`s
4
How to Run a Golf Predictor Game
What Are The Rules Of Golf Predictor
How To Play Golf Predictor
How Much Does It Cost To Run A Golf Predictor
Lotto Ticket Sales
Getting Started With Lotto Ticket Sales (Dev)
6
What Is KlubFunder Lotto?
How do we share our lotto with members or potential players?
How to set-up online lotto ticket sales!
How do we enter our weekly lotto numbers?
How to post your club lotto draw results after each draw
View all 6
Klub Lotto FAQ`s
15
What are the costs for the online lotto?
Will this affect the way our lotto currently works?
Where do we view/check the online entries for the current draw?
What is required to get your klubs lotto set up online?
Will our members get a notification when their credits run out?
View all 15
Event/Match Ticket Sales
Getting Started With Ticket Sales
5
What Are Tickets Sales & Events?
Benefits to your klub
How do we set up online ticket sales?
How do you create E-Tickets?
Is it easy for our members to purchase tickets online?
How To Use Event/Game Ticket Sales To Make Money For Your Club.
9
What information is captured from the user when completing the sale?
Can we capture additional details from them?
Do we have access to sales reports?
Can we set up recurring payments for our ticket sales?
Can the klub cancel a recurring payment on behalf of a user?
View all 9
Resource Booker
Getting Started With The Resource Booking Tool
5
What Is Klubfunder Resource Booking?
How to Create and Add a Resource
How To Set Up And Use The Resource Booking Tool.
How to Book a Resource from Admin View
How to give approved users access to book spaces
Resource Booker FAQ`s
3
How to view reports in Resource Booker
How to Set Up Intervals in Resource Booker
How to Share a Read Only Copy of Available Resources to Members
Klub Shop
Getting Started With Your Club Shop
2
What Is the Klubfunder Shop?
How To Set Up Your Club Shop
Advance Management Of The Klub Shop Feature
3
Selling Product Packs on your online shop!
Making the most of advanced shop reports!
Cloning Products will enable you to add similar sized items quicker!
Klub Shop FAQ`s
13
What are the benefits of selling club gear and merchandise online?
How much will it cost us?
How do we set up a klub shop?
How do we add our products online?
Can we upload photos of our shop items?
View all 13
Member Registration (Club Admin)
Getting Started With Member Registrations
5
What is Member Registration?
What are the benefits of taking member registration online?
Is your club interested in bringing your members registration online?
How can we set up online member registration for our club?
How do we access details of those members who have registered online?
Member Registrations FAQ`s
8
How can we change the price of our membership products?
Do our members need to create an account within Klubfunder prior to this?
Can we collect additional information from our members if required?
How can we keep track of failed payments?
How can we remind members that their registration is up for renewal?
View all 8
Event Registration
Getting Started With Events
4
How Do I Get Started With Organizing Club Events?
How do I set up my event online?
What are the advantages of taking event registrations online?
How do we take payments online?
Event Registration FAQ`s
7
How much will it cost us?
What information can I collect for my event?
How do people find my registration page?
How can I find out who has registered to my event?
Will our members have to create an account with Klubfunder to register to the event.
View all 7
General Payments (Admins)
Getting Started With Payments (Admin)( DEV)
2
Where Does Klubfunder Facilitate Payments?
What Payment Providers can I use?
General Payment FAQ's
4
How can a donation/payment be made?
How does a club create a unique ‘Payment Type’?
How can we see who has made a general payment/donation?
Can we capture if a person wants to authorise gift aid?
Linking a Payment Provider FAQ`s
20
Why do I need a payment provider?
Why clubs use Stripe?
What are the benefits of Stripe?
How do I setup a Stripe Account
How do I connect my existing Stripe Account to Klubfunder
View all 20
Monthly Installments FAQ`s
11
Take payments through instalments
Why clubs use Stripe?
Benefits of Stripe
Does the club need to create an account with Stripe?
Do our members have to create an account with Stripe?
View all 11
KPOS - Online Payments & Contactless Payments
8
How to add Items to Kpos
What is Kpos
How to Make a Contactless Payment with Sum-Up card reader
Linking the clubs SumUp account via the KlubApp
Linking the clubs SumUp account via website
View all 8
Support Local / Member Rewards
Getting Started With Supporting Local / Member Rewards Schemes (Dev)
2
What is the Loyalty Klub / Member Rewards feature?
How to set up Support Local/ Member Rewards?
Support Local / Member Rewards - FAQs
0
KlubApp
Getting Started With Klub App (Admin)
2
What is the KlubApp?
How do I set up my Klub with the KlubApp?
Klub App FAQ`s
0
Team Management & Session Tracker
Getting Started With Managing Teams/Training (Dev)
8
What is the Attendance Tracker Feature?
How can I setup and manage the Teams List
How To Set Up Player Development
How to Update Player Development As an Admin
How To Create a Training or Game Session in KlubApp
View all 8
Training Fees FAQ`s
2
How can we see who is paying their training fees?
How do we set up training fees?
Team Management FAQ`s
2
The Different Ways To Manage / Reset Your Teams At The Start Of The Season
How To Bulk Update Players From One Team To Another
Payer Development FAQ`s
0
Volunteer Klub - Volunteer Management
Getting Started With Volunteers & Volunteering Tools
4
What is Klubfunder Volunteering and how do i get started?
KlubApp - How to Create a Volunteer Request, and Notify your members
KlubApp Volunteering Inspiration Videos
Website - How to Create a Volunteer Request, and Notify your members
Volunteering FAQ`s
6
How can I add and store Volunteer details
How can I store Volunteer Vetting details
How to Create a Checklist for Volunteers
How to add and store Documents & Certification details for volunteers
What are the costs?
View all 6
Klubfunder Communications
Getting Started With Member Communications
1
What Can Klubfunder Do To Help Club Communications
Klubfunder Chat Channel FAQ`s
2
How can I set up chat channels in the KlubApp
How to set up chat channels on the Klubfunder platform
Klubfunder Member Survey FAQ`s
1
How do I create a Survey?
Klub Notification FAQ`s
11
What does our club need to do to start sending notifications?
What is the difference between a Basic notification and a 2-Way notification?
How do I send a basic notification via the KlubApp?
How do I send a 2-Way Notification via the KlubApp?
How can I check who has responsed to my notification?
View all 11
Klubfunder Help Video Vault
Getting Started Using Videos
1
All Help Klubfunder Videos
Testimonials
Testimonials
2
Larne Athletic Club
Feedback from our clubs
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