FAQ

What are the advantages of taking event registrations online?
The club will know in advance what numbers to expect for the event. Payment will be taken in advance, so no shows won’t matter. Reduces cash handling. T...
Fri, 19 Jul, 2019 at 11:08 AM
How much will it cost us?
Our standard registration template is free for clubs to use.  The only fee you will pay is the one to your Payment Provider. https://www.klubfunder.com/Club...
Fri, 19 Jul, 2019 at 11:09 AM
How do I set up my event online?
Log into your Klubfunder account using your club administrator login details. Once you have logged into your Klubfunder account click on ...
Wed, 23 Oct, 2019 at 12:06 PM
What information can I collect for my event?
As part of our Free Grassroots plan, we have standard templates for various types of event, i.e. summer camps, road races, tournaments.  These templates wil...
Fri, 19 Jul, 2019 at 11:12 AM
How do people find my registration page?
Once your event has been set up, we will send you a link.  When you have reviewed your registration template you simply share this link via your marketing c...
Fri, 19 Jul, 2019 at 11:14 AM
How do we take payments online?
The club will use a Payment Provider to take payments online.  If your club does not currently have a Payment Provider in place, please click on the link pr...
Fri, 19 Jul, 2019 at 11:15 AM
How can I find out who has registered to my event?
Simply login to your Klubfunder account using your club admin login.  Click on ‘Event Registration’.  You can then choose your event from the ‘Event Registr...
Fri, 19 Jul, 2019 at 11:16 AM
Will our members have to create an account with Klubfunder to register to the event.
No this is done automatically at the time of purchase. When a person first makes a transaction on Klubfunder it will create an account for this user. The a...
Fri, 19 Jul, 2019 at 11:17 AM
What happens if an attendee wants to cancel their registration?
The attendee would need to contact the club directly to see if they have a cancellation policy in place.  The club would then be responsible for any refunds...
Fri, 19 Jul, 2019 at 11:19 AM
What is the difference between ‘Ticket Sales’ and ‘Event Registration’?
It is mainly down to the information you want to capture from the person making the sale.  If you only require their contact name, contact number and email ...
Fri, 19 Jul, 2019 at 11:21 AM