FAQ

Take payments through instalments
Would your club like to offer your members the option to pay by instalments rather than paying in one full amount? Is your club currently collecting clu...
Mon, 15 Jul, 2019 at 3:17 PM
Why clubs use Stripe?
Stripe is one of the biggest payment processing companies in the world.  Founded in Ireland it now operates in over 25 counties with simple and competiti...
Mon, 15 Jul, 2019 at 3:19 PM
Benefits of Stripe
Easy to use Competitively priced.   Increases member retention Reduces payment failures Reduces time spend on administration Improves cashflow. St...
Tue, 9 Jul, 2019 at 1:53 PM
Does the club need to create an account with Stripe?
Yes.  The club will need to create a Stripe account if they do not already have one.  Once the account has been created with Stripe you will need to connect...
Tue, 9 Jul, 2019 at 1:53 PM
Do our members have to create an account with Stripe?
No.  The payment is done via a card payment.  The user simply enters their card number, expiry and csv
Tue, 9 Jul, 2019 at 2:01 PM
Why clubs use GoCardless?
GoCardless makes it easy to collect Direct Debit payments and it trusted by over 30,000 business – big and small.  No setup costs or contract is required.
Tue, 9 Jul, 2019 at 2:02 PM
Benefits of GoCardless
Increase member retention Reduced payment failures Reduce admin time and improve cashflow   GoCardless can be used to collect payments in the following...
Tue, 9 Jul, 2019 at 2:35 PM
How to create or connect to a GoCardless Account?
Login to your klubfunder account using your club admin login details. Click on the ‘Edit Club Details’ option. Scroll down and click on the ‘GoCardles...
Tue, 9 Jul, 2019 at 2:36 PM
Can recurring subscriptions be cancelled?
Recurring Subscriptions done through Stripe can be cancelled in one of 3 ways. 1. The club administrator of the club can cancel it via their Stripe Acco...
Tue, 29 Oct, 2019 at 2:37 PM