FAQ

What is tickets sales
Klubfunder provides clubs with a facility to sell tickets online and take payments. Ticket sales can be used for any upcoming event or draw, i.e. a club ...
Tue, 18 Jun, 2019 at 1:15 PM
Benefits to your klub
Increase your sales Provide a more convenient way for your members to purchase tickets Extend your sales reach to other clubs and locations Enjoy the abi...
Tue, 18 Jun, 2019 at 1:16 PM
How much does it cost the club to sell tickets online?
To sell tickets via Klubfunder there is no charge other than the cost your Payment Provider charges for the transaction.  See link below.  https://www.k...
Thu, 25 Jul, 2019 at 10:08 AM
What is required to get your klubs tickets online?
Login to your Klubfunder account using your club administrator login Click on ‘Ticket Sales’ followed by ‘Manage Tickets Sales’ followed by ‘Add New Tic...
Tue, 18 Jun, 2019 at 1:16 PM
What information is captured from the user when completing the sale?
The ticket sales form will capture the forename, surname, contact number, address and email address of the purchaser. Not in the klub? Register on o...
Tue, 18 Jun, 2019 at 1:17 PM
Can we capture additional details from them?
If you require more information to be captured, we can do a custom template for your club. Please contact us to find out more details on the cost of this if...
Tue, 18 Jun, 2019 at 1:17 PM
Do we have access to sales reports?
Club administrators have instant access to an online sales report. This will show all online purchases. They have the option of downloading this report to a...
Tue, 18 Jun, 2019 at 1:17 PM
Is it easy for our members to purchase tickets online?
Yes, once the ticket has been created online, you simply share the link provided via your marketing channels. The person making the purchase simply enters t...
Tue, 18 Jun, 2019 at 1:18 PM
Can we set up recurring payments for our ticket sales?
Recurring payments plans are available in our Silver and Gold partner plans. Clubs using Stripe as their payment provider can offer automatic recurring paym...
Tue, 18 Jun, 2019 at 1:18 PM
Can the klub cancel a recurring payment on behalf of a user?
Yes, this can be done via your Stripe account.  Stripe Payment Provider > https://stripe.com/gb  Not in the klub? Register on our Free Grassr...
Tue, 18 Jun, 2019 at 1:18 PM